This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Securtiy certificate issues

  • 1 antwoord
  • 1 het hierdie probleem
  • 15 views
  • Laaste antwoord deur cor-el

heympark
heympark
more options

Hello,

I would like to know why all of a sudden video clips, some web sites and my online banking I get "did not connect" Security Issues, or expired certificates. I don't have these issues on any of my other browsers. I am inclined to believe they don't exist. I can log into my online banking but the page with my account data is blank.

Hello, I would like to know why all of a sudden video clips, some web sites and my online banking I get "did not connect" Security Issues, or expired certificates. I don't have these issues on any of my other browsers. I am inclined to believe they don't exist. I can log into my online banking but the page with my account data is blank.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Are you possibly using a VPN or proxy?

You can check the connection settings.

  • Options/Preferences -> General -> Network: Connection -> Settings

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":