This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Suddenly unable to send emails from Thunderbird (but can receive them)

  • 2 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur schlefer

schlefer
schlefer
more options

Hi --

Thunderbird was working fine. Perhaps because it updated (but I'm not sure), I suddenly became unable to send emails, though I can still receive emails. Tried changing my password, and the same problem occurred (can receive, can't send). Tried disabling Kaspersky antivirus and firewall, and the same problem occurred.

Mail provider: Microsoft outlook—outlook.office.com (provided through MIT) Antivirus/firewall software: Kaspersky Operating system: Windows 10 Thunderbird version: 78.5.1 (32-bit)

I'm attaching a screenshot of my STMP settings.

Help! Any ideas?

Thanks, Jonathan

Hi -- Thunderbird was working fine. Perhaps because it updated (but I'm not sure), I suddenly became unable to send emails, though I can still receive emails. Tried changing my password, and the same problem occurred (can receive, can't send). Tried disabling Kaspersky antivirus and firewall, and the same problem occurred. Mail provider: Microsoft outlook—outlook.office.com (provided through MIT) Antivirus/firewall software: Kaspersky Operating system: Windows 10 Thunderbird version: 78.5.1 (32-bit) I'm attaching a screenshot of my STMP settings. Help! Any ideas? Thanks, Jonathan
Aangehegde skermkiekies

Gekose oplossing

Try to start Windows in safe mode with networking enabled.

Does the problem go away?

Lees dié antwoord in konteks 👍 1

All Replies (2)

christ1
christ1
  • Top 25 Contributor
more options

Gekose oplossing

Try to start Windows in safe mode with networking enabled.

Does the problem go away?

schlefer
schlefer Vraag-eienaar
more options

Thanks, Christ1. I should have marked it solved earlier. For some unknown reason, without my doing anything else, in a couple of days the problem went away. Go figure. In any event, I appreciate your message. Jonathan