This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

78.6 Spinning Inbox never stops

  • 3 antwoorde
  • 1 het hierdie probleem
  • 7 views
  • Laaste antwoord deur bret_stern

bret_stern
bret_stern
more options

Windows 10 Normally, Thunderbird starts, then asks for a password to connect to my email server

Today Thunderbird opens, and the spinning icon left of the Inbox never stops.

My email server is up and working because my phone is able to connect and receive send email.

Wondering if profiles or such may be corrupted. I have an IMAP server, so I could remove Thunderbird, and remove all residue of Thunderbird and re-install. Any ideas? Bret

Windows 10 Normally, Thunderbird starts, then asks for a password to connect to my email server Today Thunderbird opens, and the spinning icon left of the Inbox never stops. My email server is up and working because my phone is able to connect and receive send email. Wondering if profiles or such may be corrupted. I have an IMAP server, so I could remove Thunderbird, and remove all residue of Thunderbird and re-install. Any ideas? Bret

All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

using ESET? That has had issues that can be described as you have in the past few weeks. See https://thunderbirdtweaks.blogspot.com/2020/12/eset-stopped-me-getting-mail.html

bret_stern
bret_stern Vraag-eienaar
more options

Only Windows Defender. I also tried changing the tls.version.min to 1 in config editor. Still no luck How can I completely clean out/remove Thunderbird and re-install?

bret_stern
bret_stern Vraag-eienaar
more options

I removed Thunderbird and deleted all profiles as described below. Had to reconfigure, but...Thunderbird is working again

1. Browse to C:\Users\bret\AppData\Roaming 2. Deleted Thunderbird folder

Reinstalled