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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

emails disappear from inbox

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  • 1 het hierdie probleem
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  • Laaste antwoord deur Matt

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I have used Thunderbird for several years with no problems. Recently, even with the setting to not delete emails automatically after 30 days, the emails disappear after 30 days, including from the inbox, sent and archives. It deleted archived messages for the last 3 years. I did not change any settings, the program just did this suddenly. Today, it just deleted all of the messages in the inbox from the past 25 days and installed the latest update. How can I get this to work correctly?

I have used Thunderbird for several years with no problems. Recently, even with the setting to not delete emails automatically after 30 days, the emails disappear after 30 days, including from the inbox, sent and archives. It deleted archived messages for the last 3 years. I did not change any settings, the program just did this suddenly. Today, it just deleted all of the messages in the inbox from the past 25 days and installed the latest update. How can I get this to work correctly?

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Are you using IMAP? in which case you have to also contend with what happens on the server, like your provider automatically archiving or deleting them