This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Can't log into Thunderbird

  • 3 antwoorde
  • 1 het hierdie probleem
  • 12 views
  • Laaste antwoord deur Dan Jones

Dan Jones
Dan Jones
more options

I can't log in to Thunderbird. There aren't any Saved Passwords in the file. Can I create a new password or retrieve the old one? I am using TB 78.6 and Win 10 84.0.1

I can't log in to Thunderbird. There aren't any Saved Passwords in the file. Can I create a new password or retrieve the old one? I am using TB 78.6 and Win 10 84.0.1

Gewysig op deur Dan Jones

Gekose oplossing

You do not "log into" Thunderbird. so perhaps you could expand on your question with that your are doing and what error messages you are getting.

Lees dié antwoord in konteks 👍 0

All Replies (3)

Dan Jones
Dan Jones Vraag-eienaar
more options

I failed to state that I am using TB 78.6 And Win 10

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Gekose oplossing

You do not "log into" Thunderbird. so perhaps you could expand on your question with that your are doing and what error messages you are getting.

Dan Jones
Dan Jones Vraag-eienaar
more options

When I open TB I receive an error message asking me to enter my password. I would enter it but I received another error message saying log in failed. I solved the problem by Changing the password in my Web account first then in Dashlane and Firefox Lockwise. Once all those were the same I opened TB and changed the password to match Spectrum password. All is well.