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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Cannot import bookmarks

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  • Laaste antwoord deur FredMcD

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I had a reinstall of Windows 10 and a lot of my apps were not reinstalled and Firefox was one of them. When I reinstalled Firefox and opened the program there was an error message that the bookmarks and history files could not be imported because a program was using one of files. I tried all of the fixes suggested on the website and nothing works. are there any other suggestions for a fix.

I had a reinstall of Windows 10 and a lot of my apps were not reinstalled and Firefox was one of them. When I reinstalled Firefox and opened the program there was an error message that the bookmarks and history files could not be imported because a program was using one of files. I tried all of the fixes suggested on the website and nothing works. are there any other suggestions for a fix.

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When you did the re-install, did you choose to save your personal data?