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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Spam settings

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Certain emails are landing in my spam mail box. These are not spam. They are not marked as junk. How to I allow the spam filter to let them through?

Certain emails are landing in my spam mail box. These are not spam. They are not marked as junk. How to I allow the spam filter to let them through?

Gekose oplossing

Spam is a label applied by the mail provider (TB uses 'junk'). Access the account in webmail and whitelist or unblock the messages there, perhaps by adding the senders to webmail contacts.

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Gekose oplossing

Spam is a label applied by the mail provider (TB uses 'junk'). Access the account in webmail and whitelist or unblock the messages there, perhaps by adding the senders to webmail contacts.