This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Not receiving family emails in one of the accounts set up in Thunderbird

  • 1 antwoord
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur sfhowes

more options

Wondered yesterday why we received no family emails. Usually receive 5 or 6 a day - addressed to our email address (gmail account) with cc's to other family members (5).

Logged into gmail directly to see if for some reason they had been put in spam, but found them in the inbox, they just didn't download to Thunderbird. Can't figure out why. Forwarded it to the other account and it downloaded in that account fine. There do not appear to have been any filters created in Mozilla, or in Gmail for that matter.

Any ideas? Prior to yesterday everything was working fine.

Wondered yesterday why we received no family emails. Usually receive 5 or 6 a day - addressed to our email address (gmail account) with cc's to other family members (5). Logged into gmail directly to see if for some reason they had been put in spam, but found them in the inbox, they just didn't download to Thunderbird. Can't figure out why. Forwarded it to the other account and it downloaded in that account fine. There do not appear to have been any filters created in Mozilla, or in Gmail for that matter. Any ideas? Prior to yesterday everything was working fine.

Gekose oplossing

Check if there is a corrupted message blocking the others.

https://support.mozilla.org/en-US/questions/1301414

Lees dié antwoord in konteks 👍 0

All Replies (1)

more options

Gekose oplossing

Check if there is a corrupted message blocking the others.

https://support.mozilla.org/en-US/questions/1301414