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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

having issues with JavaScript

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I am having issues with Firefox browser on my university website. When I do a search in the ebsco library and I try to advance to the second page of the results nothing happens. When I try to modify the search terms it returns me to the original search terms. Also, in the classroom portal called Brightspace I am unable to see embedded video clips.

These issues never occurred in the past versions. These issues do not occur when I use Chrome.

I am having issues with Firefox browser on my university website. When I do a search in the ebsco library and I try to advance to the second page of the results nothing happens. When I try to modify the search terms it returns me to the original search terms. Also, in the classroom portal called Brightspace I am unable to see embedded video clips. These issues never occurred in the past versions. These issues do not occur when I use Chrome.

Gekose oplossing

My guess is that Firefox's Enhanced Tracking Protection feature is blocking some scripts from loading on those websites. See the "What to do if a site seems broken" section of the Enhanced Tracking Protection in Firefox for desktop page to learn more about how to add an exception for specific websites.

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Gekose oplossing

My guess is that Firefox's Enhanced Tracking Protection feature is blocking some scripts from loading on those websites. See the "What to do if a site seems broken" section of the Enhanced Tracking Protection in Firefox for desktop page to learn more about how to add an exception for specific websites.