This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Local Folders have dissapeared

  • 1 antwoord
  • 2 hierdie probleem
  • 1 view
  • Laaste antwoord deur brisu

orangeinc
orangeinc
more options

I have 4 email accounts for 4 different companies that operate out of the same office. I use Thunderbird for all of these emails and it's great for being able to check all of them at once for new emails. I had my folders mostly set up as sub folders under "Local Folders" Yesterday while attempting to create a new folder and have it a sub folder of my "local folders" all of the folders I had under "local folders" have disappeared. HELP, how do I get them back? It has all my important "keep" emails for 4 companies!!

I have 4 email accounts for 4 different companies that operate out of the same office. I use Thunderbird for all of these emails and it's great for being able to check all of them at once for new emails. I had my folders mostly set up as sub folders under "Local Folders" Yesterday while attempting to create a new folder and have it a sub folder of my "local folders" all of the folders I had under "local folders" have disappeared. HELP, how do I get them back? It has all my important "keep" emails for 4 companies!!

All Replies (1)

brisu
brisu
more options

Hello,

Before we begin, do you have access to any backups of your machine that you could restore the directory from?

Are you able to still see emails within the Thunderbird client? If so, check within the "server settings" tab of Thunderbird, on the very button you can see the file directory that your emails are stored.

Check here on how to find where your files are potentially stored: [https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-us...]