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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Thunderbird 78

  • 6 antwoorde
  • 1 het hierdie probleem
  • 7 views
  • Laaste antwoord deur flightlevel00

flightlevel00
flightlevel00
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TB stopped working after upgrading to Version 78 and I'm getting an error message on the calendar [Exception... "ComponentManager::CreateInstance returned failure code:" nsresult: "0x80570015 (NS_ERROR_XPC_CI_RETURNED_FAILURE)" location: "JS frame :: resource:///modules/CalCalendarManager.jsm :: createCalendar :: line 153" data: no]

I've tried changing the TLS level, that did not work....I check with my provider "Cox" and they are using TLS level 3....and the other suggestions on the support site, nothing works.....I can log into and send and receive e-mail from the Cox webmail....I deleted my account in TB and re-entered, no luck....changed my password, no luck....I'm out of ideas....I'm running on a Dell tower with Windows 10.....any other ideas?

TB stopped working after upgrading to Version 78 and I'm getting an error message on the calendar [Exception... "ComponentManager::CreateInstance returned failure code:" nsresult: "0x80570015 (NS_ERROR_XPC_CI_RETURNED_FAILURE)" location: "JS frame :: resource:///modules/CalCalendarManager.jsm :: createCalendar :: line 153" data: no] I've tried changing the TLS level, that did not work....I check with my provider "Cox" and they are using TLS level 3....and the other suggestions on the support site, nothing works.....I can log into and send and receive e-mail from the Cox webmail....I deleted my account in TB and re-entered, no luck....changed my password, no luck....I'm out of ideas....I'm running on a Dell tower with Windows 10.....any other ideas?

All Replies (6)

christ1
christ1
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"0x80570015 (NS_ERROR_XPC_CI_RETURNED_FAILURE)"

Are there any calendars in your setup? If so, are they local or network calendars?

I've tried changing the TLS level,

Make sure to set it back to the original value.

flightlevel00
flightlevel00 Vraag-eienaar
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I did change the TLS level back to the original level 3 and checked with my ISP (Cox) to confirm that they supported TLS level 3.....I have not installed any calendar applications other than what came with the standard level install of Thunderbird 78.8.0.....completely uninstalled Thunderbird and re-installed without result....I have 4 or 5 e-mail accounts including Cox, gmail and yahoo, they are not working either....it does show that TB is connecting to the servers, but is then timing out before e-mail is received or sent....

Matt
Matt
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flightlevel00 said
.it does show that TB is connecting to the servers, but is then timing out before e-mail is received or sent....

Do you have an anti virus? Suddenly stopped working with multiple providers post update points straight at security software and on windows that usually means a third party anti virus product, although I have seen similar issues caused by bank security software and the stuff the US military issue it is rare. Issues with anti virus product proliferate after every update. Just usually the vendor names change.

What anti virus are you using? I have heard recently of issues with McAfee and a couple of others including bit defender and perennially with Nortons..

flightlevel00
flightlevel00 Vraag-eienaar
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I'm using AVG free

flightlevel00
flightlevel00 Vraag-eienaar
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I went into AVG and added TB to allowed apps.....rebooted, but it did not change anything....still can not send and receive e-mail

flightlevel00
flightlevel00 Vraag-eienaar
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Matt.....I went into AVG and turned off e-mail shield....and TB started working, so at least I understand the issue....thanks for pointing me in the right direction.....