This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

T Bird "not responding"when I try to delete an e-mail in the Inbox. Have to restart the PC to get out of the condition.

  • 1 antwoord
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur christ1

mj451
mj451
more options

I still have the one e-mail in the inbox locking up T bird when I try to delete it. Even a delete all locks up.Using McAfee anti virus and can't locate the disable e-mail scanning feature. Out of solutions so far. Maybe call AT&T and see if they will delete it from their server? All else works fine, it's as if this one e mail has remote content that takes it into cyber space or a virus of some sort. HELP!

I still have the one e-mail in the inbox locking up T bird when I try to delete it. Even a delete all locks up.Using McAfee anti virus and can't locate the disable e-mail scanning feature. Out of solutions so far. Maybe call AT&T and see if they will delete it from their server? All else works fine, it's as if this one e mail has remote content that takes it into cyber space or a virus of some sort. HELP!

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options

Try to start Windows 10 in safe mode with networking enabled.

Does the problem go away?

Wrt McAfee see https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues#McAfee

Gewysig op deur christ1