This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Incorrect display on BBC weather site

  • 5 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur djwarminster

more options

Morning all

FF 86.01.1 (64) on Win 10 Pro AMD processor.

FF used to display the BBC weather site as shown on attached SM.jpg , taken on Sea Monkey.

It now displays the attached image FF.jpg where the text on the 'Today' tab is abbreviated.

FF still displays correctly on a second PC running on an Intel processor.

Both PC's were recently updated to the latest Microsoft versions (OS build 18363.1440)

Any suggestions as to why this is happening?

Regards

Dave Johnson

Morning all FF 86.01.1 (64) on Win 10 Pro AMD processor. FF used to display the BBC weather site as shown on attached SM.jpg , taken on Sea Monkey. It now displays the attached image FF.jpg where the text on the 'Today' tab is abbreviated. FF still displays correctly on a second PC running on an Intel processor. Both PC's were recently updated to the latest Microsoft versions (OS build 18363.1440) Any suggestions as to why this is happening? Regards Dave Johnson
Aangehegde skermkiekies

All Replies (5)

more options

Check your zoom controls.

<Control> (Mac=<Command>) + (plus) enlarge - (minus) reduce 0 (zero) restore

more options

Tried that. The entire screen zooms in and out properly.

The problem is that some of the text is missing on the tab.

Cheers

Dave

more options

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

more options

Remove History For One Site {web link}

Open the History Manager <Control> (Mac=<Command>) <Shift> H. In the search bar, enter the name of the site. Right-click on one of the listings and select Forget About This Site. This should remove all information, including any site settings

more options

Thanks for the reply. Unfortunately, it didn't work either.

I'm waiting for a response from the BBC site.

I'll let you know what they say / do.

Cheers

Dave Johnson