This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

updates

  • 3 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur cor-el

more options

Every time i get an update, my bookmarks disappear. Why does this have to happen every time there is an update?

Every time i get an update, my bookmarks disappear. Why does this have to happen every time there is an update?

All Replies (3)

more options

I don't know; it doesn't happen to me. This article may help: https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update

more options

i was not logged into a profile. i have not logged into one until i read the article. i now have a profile and i an logged into it.

more options

You always have a Firefox profile to store your personal data although you may not have been aware of it.

Are there backups available in the Bookmarks Manager (Library)?


You can check if you have an "Old Firefox Data" folder on the desktop in case the Refresh feature in Firefox has been used and a new profile has been created.