This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Outgoing mail blocked as spam

  • 2 antwoorde
  • 1 het hierdie probleem
  • 8 views
  • Laaste antwoord deur ivanouw

more options

Suddenly after using TB for several years without problems, I stil can receive mails, but if I try to send, I get the message: "Error. The mail server answered 5.7.1 message considered spam."

I have Thunderbird installed on two PC's, both with the same account. This has worked fine for several years.

I can send mails from my Web-mail, and the problem is only on one of the PC's (64 bit, Win 10, TB version 78.9.0 (32-bit)).

What do I do? Reinstallation without changing the profile probably will not work? Would it help to install a 64-bit TB

Best,

Suddenly after using TB for several years without problems, I stil can receive mails, but if I try to send, I get the message: "Error. The mail server answered 5.7.1 message considered spam." I have Thunderbird installed on two PC's, both with the same account. This has worked fine for several years. I can send mails from my Web-mail, and the problem is only on one of the PC's (64 bit, Win 10, TB version 78.9.0 (32-bit)). What do I do? Reinstallation without changing the profile probably will not work? Would it help to install a 64-bit TB Best,

Gekose oplossing

Problem solved! I have a VPN-connection. Normally it works fine, but if I connect via Sweden, it considers all mail as spam!

Lees dié antwoord in konteks 👍 0

All Replies (2)

more options

I have installed the 64-bit version. Sill the same problem: outgoing posts are blocked as spam. I have check all possibilities for triggering spam which I could think of, whithout result.

The other PC which can send outgoing mail, is version 52.9.1 running on a XP-system.

Best,

more options

Gekose oplossing

Problem solved! I have a VPN-connection. Normally it works fine, but if I connect via Sweden, it considers all mail as spam!