This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

syncing Authenticating

  • 1 antwoord
  • 1 het hierdie probleem
  • 38 views
  • Laaste antwoord deur Mohamed Adnan

more options

I am trying to sync when I get qr code it wants me to enter 6 digit code.

I go to the 2 fa authenticator app I've dowloaded on my android phone and have to add FF

I then go to my FF account => security=> recovery key it tells me it enabled therfore not showing the qr code for the 2 fa authenticator app.

On 2 fa authenticator app add manually: needed is Service name Service key Service account

Please advise; How to get qr code for 2 fa authenticator app (prefered) and /or what to add in: Service name Service key Service account

Thnak you

I am trying to sync when I get qr code it wants me to enter 6 digit code. I go to the 2 fa authenticator app I've dowloaded on my android phone and have to add FF I then go to my FF account => security=> recovery key it tells me it enabled therfore not showing the qr code for the 2 fa authenticator app. On 2 fa authenticator app add manually: needed is Service name Service key Service account Please advise; How to get qr code for 2 fa authenticator app (prefered) and /or what to add in: Service name Service key Service account Thnak you

All Replies (1)

more options

Hi

For setting up 2 factor authentication follow this

https://support.mozilla.org/en-US/kb/secure-firefox-account-two-step-authentication

Use the apps shown in article