This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I deleted all my information, data and the Firefox Browser app last year, but my passwords were still leaked

jameslalynch89
jameslalynch89
more options

I deleted all my information, data and the Firefox Browser app last year, but my passwords were still leaked. Some passwords I had already changed since the last data breach.

Does anyone know why or how this happened? Is there a way to contact Firefox to delete all of my information permanently from their system to prevent this from happening again?

I deleted all my information, data and the Firefox Browser app last year, but my passwords were still leaked. Some passwords I had already changed since the last data breach. Does anyone know why or how this happened? Is there a way to contact Firefox to delete all of my information permanently from their system to prevent this from happening again?

Gekose oplossing

Hi jameslalynch89, most reported breaches that expose login information are from websites and data vendors. The Firefox Monitor service receives breach incident data from https://haveibeenpwned.com/

The data stored in your Firefox Account -- if any -- is encrypted, and I have not heard of any breaches affecting Firefox Account data.

If you are concerned about data in your Firefox Account, you can reset your password, which erases your account data: I've lost my Firefox Sync account information - What to do.

Lees dié antwoord in konteks 👍 0

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Gekose oplossing

Hi jameslalynch89, most reported breaches that expose login information are from websites and data vendors. The Firefox Monitor service receives breach incident data from https://haveibeenpwned.com/

The data stored in your Firefox Account -- if any -- is encrypted, and I have not heard of any breaches affecting Firefox Account data.

If you are concerned about data in your Firefox Account, you can reset your password, which erases your account data: I've lost my Firefox Sync account information - What to do.