This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Confirm security exception doesn't confirm, keeps popping up

  • 1 antwoord
  • 1 het hierdie probleem
  • 2 views
  • Laaste antwoord deur christ1

kabir1
kabir1
more options

Hi, I have 2 webmail accounts configured to thunderbird in a similar manner.

1 account works fine but the other keeps popping up 'confirm security exception ' msgs when i try to download mails. once i confirm, nothing happens and so i click 'get messages' again and again the confirm... will pop up.

frustrated.

what am i doing wrong? how can i fix it. Ive checked setting for both accounts and they are almost identical except for the email addresses , pw etc

Hi, I have 2 webmail accounts configured to thunderbird in a similar manner. 1 account works fine but the other keeps popping up 'confirm security exception ' msgs when i try to download mails. once i confirm, nothing happens and so i click 'get messages' again and again the confirm... will pop up. frustrated. what am i doing wrong? how can i fix it. Ive checked setting for both accounts and they are almost identical except for the email addresses , pw etc

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options

Please post a screenshot of the error message. https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem