This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Won't accept password

  • 1 antwoord
  • 1 het hierdie probleem
  • 2 views
  • Laaste antwoord deur sfhowes

more options

My dad has a gmail account which I monitor for him. When I try to login to his email from Thunderbird, I get the the message that "sending of password did not succeed". I've re-entered it several times and even changed it but still no luck. I can login to his email on a web page so I know the username and password are OK. My gmail account works fine and I have no trouble with it. Is there a setting somewhere that would prevent Thunderbird from logging into his account? Or any other suggestions?

My dad has a gmail account which I monitor for him. When I try to login to his email from Thunderbird, I get the the message that "sending of password did not succeed". I've re-entered it several times and even changed it but still no luck. I can login to his email on a web page so I know the username and password are OK. My gmail account works fine and I have no trouble with it. Is there a setting somewhere that would prevent Thunderbird from logging into his account? Or any other suggestions?

Gekose oplossing

Unless you're connecting through a VPN or have an interfering antivirus, it should work if:

the authentication on the incoming and outgoing is OAuth2

cookies are accepted in TB Options/Privacy & Security

Remove the passwords from Saved Passwords in Options, restart TB, enter the account password in the OAuth window when prompted.

https://support.mozilla.org/en-US/questions/1335435

Lees dié antwoord in konteks 👍 0

All Replies (1)

more options

Gekose oplossing

Unless you're connecting through a VPN or have an interfering antivirus, it should work if:

the authentication on the incoming and outgoing is OAuth2

cookies are accepted in TB Options/Privacy & Security

Remove the passwords from Saved Passwords in Options, restart TB, enter the account password in the OAuth window when prompted.

https://support.mozilla.org/en-US/questions/1335435