This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Pop up ad causes site to freeze

cplester110
cplester110
more options

There's a problem with the site filmcomment.com that only happens on Firefox and not other browsers. As of today, when I load the site an ad pops up for a newsletter. I click the X and the text of the ad goes away, but the screen remains dark and the site is unusable. I have turned off all ad blocking for this site and have tried clearing cookies.

There's a problem with the site filmcomment.com that only happens on Firefox and not other browsers. As of today, when I load the site an ad pops up for a newsletter. I click the X and the text of the ad goes away, but the screen remains dark and the site is unusable. I have turned off all ad blocking for this site and have tried clearing cookies.

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

When I click the X, this error appears in the Web Console ([MDN https://developer.mozilla.org/docs/Tools/Web_Console]):

Uncaught Error: `expires` parameter cannot be converted to a valid Date instance

I don't know what that error message refers to, but perhaps a cookie expiration? Maybe a Firefox cookie restriction is kicking in there?