We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Got 2nd email address from internet provider

more options

Under Thunderbird Account Settings, don't see place where I can add my new 2nd email address? Online instructions show as if there's an option to Add an email account. Where can I do this? All I see pop up is this window where I am supposed to select either option from which to create/add an email address (mail fence OR ghandi.net). I DO NOT WANT A NEW EMAIL ADDRESS. I WANT TO ADD A 2ND EMAIL ADDRESS. Which I already got from my internet provider - Charter. thanks.

Under Thunderbird Account Settings, don't see place where I can add my new 2nd email address? Online instructions show as if there's an option to Add an email account. Where can I do this? All I see pop up is this window where I am supposed to select either option from which to create/add an email address (mail fence OR ghandi.net). I DO NOT WANT A NEW EMAIL ADDRESS. I WANT TO ADD A 2ND EMAIL ADDRESS. Which I already got from my internet provider - Charter. thanks.

All Replies (2)

more options

At the bottom left of Account Settings, click Account Actions, Add Mail Account, or click the 3-bar menu icon, New, Existing Mail Account.

more options

Thx. But I was already there and it appears to be to change your existing address. With these 2 links to get a new email address. I already got a 2nd email from internet provider. However, now I cannot access my internet provider's site. Thanks for trying.