We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Only on firefox I can't select options in <select>, on the product page of my website

  • 3 antwoorde
  • 1 het hierdie probleem
  • 3 views
  • Laaste antwoord deur cor-el

2btech.consultoria
2btech.consultoria
more options

The checkbox on my site is inactive only in the firefox browser, chrome and edge works normally. The site was made in wordpress, and the theme is OceanWP


reference image - https://snipboard.io/MzKwuU.jpg site - https://lojadaslenteseoculos.com.br/produto/acuvue-oasys-transitions-copia-copia-123/

The checkbox on my site is inactive only in the firefox browser, chrome and edge works normally. The site was made in wordpress, and the theme is OceanWP reference image - https://snipboard.io/MzKwuU.jpg site - https://lojadaslenteseoculos.com.br/produto/acuvue-oasys-transitions-copia-copia-123/

All Replies (3)

FredMcD
FredMcD
more options

Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

The two div elements containing the form controls have this class name: woosg-product-unpurchasable

I think that is why they are grayed out and maybe it affects the form control functionality as well?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This page also doesn't look very well for me in Firefox.