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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

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From my laptop I have been entering a sweepstakes on HGTV. I enter my email address, hit "Enter" and it takes me to a second screen where I also should hit "Enter." All of a sudden, the "Enter" button on the second screen does not work. It does work on my phone so I know it isn't the website. Any ideas?

From my laptop I have been entering a sweepstakes on HGTV. I enter my email address, hit "Enter" and it takes me to a second screen where I also should hit "Enter." All of a sudden, the "Enter" button on the second screen does not work. It does work on my phone so I know it isn't the website. Any ideas?

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Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


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