We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I can't play any videos on Firefox 88

  • 5 antwoorde
  • 1 het hierdie probleem
  • 4 views
  • Laaste antwoord deur simple_simeon

simple_simeon
simple_simeon
more options

Like the subject says, I cannot play any kind of video from any website on Firefox 88.1.4 (Build #2015811035). I can't play YouTube videos (I get a playback error); I can't play Twitter videos (a circle spins in the middle for a moment and then nothing); I can't play tiktok videos in the browser (just loads forever) and videos from various other websites (sometimes it says that this mime type is not supported). This was a sudden occurrence, from one day to the next. I can't find any support articles to help.

I'm running a Samsung Galaxy S10e with Android 11.

Like the subject says, I cannot play any kind of video from any website on Firefox 88.1.4 (Build #2015811035). I can't play YouTube videos (I get a playback error); I can't play Twitter videos (a circle spins in the middle for a moment and then nothing); I can't play tiktok videos in the browser (just loads forever) and videos from various other websites (sometimes it says that this mime type is not supported). This was a sudden occurrence, from one day to the next. I can't find any support articles to help. I'm running a Samsung Galaxy S10e with Android 11.

All Replies (5)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

Do you have any add-ons installed?

simple_simeon
simple_simeon Vraag-eienaar
more options

Seburo said
Hi Do you have any add-ons installed?

Unlock origin. That's it.

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Can you try with that add-on turned off or removed?

simple_simeon
simple_simeon Vraag-eienaar
more options

Seburo said
Can you try with that add-on turned off or removed?

Nope. First I tried disabling it, and nothing changed. Then I tried removing it, still nothing changed. I'm still unable to watch any type of video.

simple_simeon
simple_simeon Vraag-eienaar
more options

Update: I just updated the browser from the play store now everything plays again. Lucky me. Now I have Firefox 89.1.1 (Build #2015812947).