This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

FireFox Version 89 Refuses to do anything

  • 2 antwoorde
  • 1 het hierdie probleem
  • 5 views
  • Laaste antwoord deur bluespade00

more options

Firefox used to be such a great browser. It worked perfectly yesterday. Now it won't load a single page. I'm posting this question from the Chrome browser, which works so much better than Firefox right now. I am using a Windows 10 OS if that info is needed. My question is: Why does the Firefox browser refuse to work now? I type in a URL and it wont even show a loading bar, it just sits there, I can't even access the settings page, nothing is working at all with this browser. I can still see the bookmarks bar but when I click on them, nothing will load. What is wrong with Firefox?

Firefox used to be such a great browser. It worked perfectly yesterday. Now it won't load a single page. I'm posting this question from the Chrome browser, which works so much better than Firefox right now. I am using a Windows 10 OS if that info is needed. My question is: Why does the Firefox browser refuse to work now? I type in a URL and it wont even show a loading bar, it just sits there, I can't even access the settings page, nothing is working at all with this browser. I can still see the bookmarks bar but when I click on them, nothing will load. What is wrong with Firefox?

All Replies (2)

more options

Anything has been uninstalled recently?

  1. Enter this link: https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
  2. From the section Visual Studio 2015, 2017 and 2019 download the following executable file: vc_redist.x64.exe
  3. Install this file
  4. Restart the computer and run Firefox
more options

I just uninstalled Firefox and reinstalled it. Seems to be running now. I'll post again if it breaks down and refuses to load again.