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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

E-mail links

  • 1 antwoord
  • 2 hierdie probleem
  • 26 views
  • Laaste antwoord deur FredMcD

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Since latest update. I open an e-mail, from that e-mail I select a article link. The linked website opens, as I scroll down the webpage, the site closes and I return to my original e-mail. This does not seem to happen if I go to directly to a web site. I received the latest FireFox update and around the same time I added MediaExtractor

Since latest update. I open an e-mail, from that e-mail I select a article link. The linked website opens, as I scroll down the webpage, the site closes and I return to my original e-mail. This does not seem to happen if I go to directly to a web site. I received the latest FireFox update and around the same time I added MediaExtractor

All Replies (1)

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GJMI said

as I scroll down the webpage, the site closes and I return to my original e-mail.

Do you mean the window/tab closes?


Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?