This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Bank log ins imposiible via Firefox browser only since May 2021

  • 2 antwoorde
  • 1 het hierdie probleem
  • 2 views
  • Laaste antwoord deur FredMcD

artac1
artac1
more options

As of 2 months now, two different bank websites I try to log into are always impossible to log in using Firefox desktop browser - whereas, no problem at all using Google Chrome to do those logins. In one bank site, a 404 error page pops up upon trying to login. In the other site, the site simply ignores the entered login details and stalls on the login page.

What did Firefox updates do that created that consistent problem? I've done the usual cookie cache cleaning/ restart process, but the problem remains.

As of 2 months now, two different bank websites I try to log into are always impossible to log in using Firefox desktop browser - whereas, no problem at all using Google Chrome to do those logins. In one bank site, a 404 error page pops up upon trying to login. In the other site, the site simply ignores the entered login details and stalls on the login page. What did Firefox updates do that created that consistent problem? I've done the usual cookie cache cleaning/ restart process, but the problem remains.

All Replies (2)

artac1
artac1 Vraag-eienaar
more options

I see in other similar problem threads, that the problem was overcome by users who switched back to Firefox 86. Seems to mean that this is a firefox bug that initiated in version 87.....?

FredMcD
FredMcD
more options

There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connection certificates and send their own.

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites

https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message

https://support.mozilla.org/en-US/kb/connection-untrusted-error-message

Websites don't load - troubleshoot and fix error messages

http://kb.mozillazine.org/Error_loading_websites

What do the security warning codes mean