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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Signing in to Outlook

  • 2 antwoorde
  • 1 het hierdie probleem
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  • Laaste antwoord deur klavier46

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When I sign in to Outlook, I have to refresh the page, then it tells me that the password is wrong (which it isn't), so I have to sign in twice to get my email account.

When I sign in to Outlook, I have to refresh the page, then it tells me that the password is wrong (which it isn't), so I have to sign in twice to get my email account.
Aangehegde skermkiekies

Gekose oplossing

Hi klavier46,

Try Clearing all cookies, site data and cache

  • Click the menu button. and select Options. Preferences.
  • Select the Privacy & Security panel and go to the Cookies and Site Data section.
  • Click the Clear Data button. The Clear Data dialog will appear.
  • Click Clear.

If it doesn't solved your problem, then feel free to ask in Mozilla Support Forum. Thanks for raising your question in Mozilla Support Forum.

Lees dié antwoord in konteks 👍 0

All Replies (2)

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Gekose oplossing

Hi klavier46,

Try Clearing all cookies, site data and cache

  • Click the menu button. and select Options. Preferences.
  • Select the Privacy & Security panel and go to the Cookies and Site Data section.
  • Click the Clear Data button. The Clear Data dialog will appear.
  • Click Clear.

If it doesn't solved your problem, then feel free to ask in Mozilla Support Forum. Thanks for raising your question in Mozilla Support Forum.

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Thanks! Worked right away.