Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp-mail.outlook.com timed out. Try again.

  • 1 antwoord
  • 1 het hierdie probleem
  • 2 views
  • Laaste antwoord deur Sergio

Sergio
Sergio
more options

HI, I suddenly can't send emails ?! Did not change anything. I still receive email fine. Password and smtp setting works with other devices but not on my desktop anymore.

Any hints ? 

  Name: Thunderbird
  Version: 78.11.0
  Build ID: 20210528153351
  Distribution ID:
  User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:78.0) Gecko/20100101 Thunderbird/78.11.0
  OS: Linux 5.4.0-80-generic

Mail and News Accounts
  account1:
    INCOMING: account1, , (imap) outlook.office365.com:993, SSL, passwordCleartext
    OUTGOING: , smtp-mail.outlook.com:587, alwaysSTARTTLS, passwordCleartext, true

  account4:
    INCOMING: account4, , (imap) outlook.office365.com:993, SSL, passwordCleartext
    OUTGOING: , smtp.office365.com:587, alwaysSTARTTLS, passwordCleartext, true
HI, I suddenly can't send emails ?! Did not change anything. I still receive email fine. Password and smtp setting works with other devices but not on my desktop anymore. Any hints ? Name: Thunderbird Version: 78.11.0 Build ID: 20210528153351 Distribution ID: User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:78.0) Gecko/20100101 Thunderbird/78.11.0 OS: Linux 5.4.0-80-generic Mail and News Accounts account1: INCOMING: account1, , (imap) outlook.office365.com:993, SSL, passwordCleartext OUTGOING: , smtp-mail.outlook.com:587, alwaysSTARTTLS, passwordCleartext, true account4: INCOMING: account4, , (imap) outlook.office365.com:993, SSL, passwordCleartext OUTGOING: , smtp.office365.com:587, alwaysSTARTTLS, passwordCleartext, true

Gewysig op deur Sergio

Gekose oplossing

Info about my system and email configuration. Both email account stopped working. Both SMTP where set on smtp-mail.outlook.com:587 I changed one to test with no avail. 

   Name: Thunderbird
   Version: 78.11.0
   Build ID: 20210528153351
   Distribution ID:
   User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:78.0) Gecko/20100101 Thunderbird/78.11.0
   OS: Linux 5.4.0-80-generic

 Mail and News Accounts
   account1:
     INCOMING: account1, , (imap) outlook.office365.com:993, SSL, passwordCleartext
     OUTGOING: , smtp-mail.outlook.com:587, alwaysSTARTTLS, passwordCleartext, true

   account4:
     INCOMING: account4, , (imap) outlook.office365.com:993, SSL, passwordCleartext
     OUTGOING: , smtp.office365.com:587, alwaysSTARTTLS, passwordCleartext, true
Lees dié antwoord in konteks 👍 0

All Replies (1)

Sergio
Sergio Vraag-eienaar
more options

Gekose oplossing

Info about my system and email configuration. Both email account stopped working. Both SMTP where set on smtp-mail.outlook.com:587 I changed one to test with no avail. 

   Name: Thunderbird
   Version: 78.11.0
   Build ID: 20210528153351
   Distribution ID:
   User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:78.0) Gecko/20100101 Thunderbird/78.11.0
   OS: Linux 5.4.0-80-generic

 Mail and News Accounts
   account1:
     INCOMING: account1, , (imap) outlook.office365.com:993, SSL, passwordCleartext
     OUTGOING: , smtp-mail.outlook.com:587, alwaysSTARTTLS, passwordCleartext, true

   account4:
     INCOMING: account4, , (imap) outlook.office365.com:993, SSL, passwordCleartext
     OUTGOING: , smtp.office365.com:587, alwaysSTARTTLS, passwordCleartext, true