This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Website opens wrong

  • 1 antwoord
  • 1 het hierdie probleem
  • 3 views
  • Laaste antwoord deur FredMcD

more options

When I open gmail in firefox, it comes up as my inbox with a search for Netflix. I do not wish to search for Netflix every time I look at my mail. How do I edit the Firefox cache so my mail opens correctly.

Elliot

When I open gmail in firefox, it comes up as my inbox with a search for Netflix. I do not wish to search for Netflix every time I look at my mail. How do I edit the Firefox cache so my mail opens correctly. Elliot

All Replies (1)

more options

Are you typing in the address into the address bar or using a shortcut?

The Netflix search, is that a search bar or something separate?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem,

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

While you are in Troubleshoot(Safe) mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}