Hi braianappolo,

Try Refreshing your Browser:-

• To do this, click the menu button at the top right corner of the Firefox window.

• Click the “Help” option near the bottom of the menu.

• Click the “Troubleshooting Information” option in the Help menu.

• Click the “Refresh Firefox” button at the top right corner of the Troubleshooting Information page.

• You’ll be warned that this will remove your browser add-ons, reset your customizations, and revert other browser data to the default settings. Click “Refresh Firefox” to confirm you want to make these changes.

Thank you for your reply. I always download to the same folder and drive, but I thought I would try a different folder and drive and this cured the problem. I don't know why this should work but it did.

Hello,

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