This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Xero Crashes when I return to "Dashboard"

  • 2 antwoorde
  • 2 hierdie probleem
  • 8 views
  • Laaste antwoord deur graham35

more options

I get the following message when in Xero if I leave "dashboard" and then try to return to it. I have cleared ALL history and cookies TWICE nothing changes. Xero works fine in Edge (Shit) and Chrome (double Shit)

I have remove the tracking protection for the site as well


The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

   This problem can sometimes be caused by disabling or refusing to accept cookies.
I get the following message when in Xero if I leave "dashboard" and then try to return to it. I have cleared ALL history and cookies TWICE nothing changes. Xero works fine in Edge (Shit) and Chrome (double Shit) I have remove the tracking protection for the site as well The page isn’t redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies.

All Replies (2)

more options

http://kb.mozillazine.org/The_page_isn't_redirecting_properly Not Redirecting properly = cookies

https://support.mozilla.org/en-US/kb/websites-say-cookies-are-blocked-unblock-them


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem,

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

While you are in Troubleshoot(Safe) mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

more options

Had this issue, followed suggestions above and clearing the cash worked.