This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Problem restoring old session after a crash

  • 3 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur Bithiah

more options

After a crash this morning, my tabs disappear and I never got the restore option from Firefox tab. Normally, I used to change the previous.jsonl4z file with the last recovery file, but this time it seems is no longer available. Can anyone help me on whats the new procedure to fix this problem.

Thank you.

Moises Zetune

After a crash this morning, my tabs disappear and I never got the restore option from Firefox tab. Normally, I used to change the previous.jsonl4z file with the last recovery file, but this time it seems is no longer available. Can anyone help me on whats the new procedure to fix this problem. Thank you. Moises Zetune

All Replies (3)

more options

Hey there!

Please see the following link below on how to restore previous session:

https://support.mozilla.org/en-US/kb/restore-previous-session

Hope I helped!

Kind regards,

Bithiah

more options

Bithiah,

Thanks I have tried that with no luck.
more options

Hey there!

If your problem is solved, please mark a solution so that others can see this thread is solved. Thank you in advance!

Kind regards,

Bithiah