This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

change email password

  • 1 antwoord
  • 3 hierdie probleem
  • 361 views
  • Laaste antwoord deur sfhowes

more options

It's a small thing in this day and age of hacking and compromised web sites, why does the brain trust behind thunderbird make is SO HARD to change a password. NO instructions in help, search the simple terms "change email password" and NOTHING comes up. All I want to do is change my password on an email account. I can log into the email website with firefox but thunderbird cannot retrieve emails from that account, why? I am unable to change the password in thunderbird.

It's a small thing in this day and age of hacking and compromised web sites, why does the brain trust behind thunderbird make is SO HARD to change a password. NO instructions in help, search the simple terms "change email password" and NOTHING comes up. All I want to do is change my password on an email account. I can log into the email website with firefox but thunderbird cannot retrieve emails from that account, why? I am unable to change the password in thunderbird.

All Replies (1)

more options

Passwords can only be changed through the mail provider. Once you have a new password and confirm it by logging into the account in webmail, open Preferences(Options)/Privacy & Security, Saved Passwords, remove the old password, restart TB, enter the new password when prompted.