This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

"Server imap.gmail.com has disconnected."

  • 1 antwoord
  • 1 het hierdie probleem
  • 2 views
  • Laaste antwoord deur Matt

more options

I like to keep all my sent messages from multiple email accounts in a single folder. For years keeping them on a gmail imap account has worked. But recently, this stopped working and need your help.

E.g., for the email service provided by my ISP (Cox Communications), in Account Settings / Copies & Folders I have "Place a Copy in:" set to Other: "Sent Email 2021 on foobar@gmail.com" (where my Gmail username substitutes for "foobar"). Yet when I attempt to send a message using the ISP account (and the ISP's SMTP Server), I get two error messages:

  1. "Save Message Your message was sent but a copy was not placed in your sent folder (Sent Email 2021) due to network or file access errors. You can retry or save the message locally to Local Folders/Sent Email 2021-foobar@gmail.com."
  2. "Thunderbird Server imap.gmail.com has disconnected. The server may have gone down or there..." (here the message breaks off).

The second message also occurs if I try just to copy a message from a local folder to the Gmail imap folders.

I'm using TB 91.1.2 on MacOS 10.13.6 (High Sierra) running on a Mid 2010 27" iMac.

I like to keep all my sent messages from multiple email accounts in a single folder. For years keeping them on a gmail imap account has worked. But recently, this stopped working and need your help. E.g., for the email service provided by my ISP (Cox Communications), in Account Settings / Copies & Folders I have "Place a Copy in:" set to Other: "Sent Email 2021 on foobar@gmail.com" (where my Gmail username substitutes for "foobar"). Yet when I attempt to send a message using the ISP account (and the ISP's SMTP Server), I get two error messages: # "'''Save Message''' Your message was sent but a copy was not placed in your sent folder (Sent Email 2021) due to network or file access errors. You can retry or save the message locally to Local Folders/Sent Email 2021-foobar@gmail.com." # "'''Thunderbird''' Server imap.gmail.com has disconnected. The server may have gone down or there..." (here the message breaks off). The second message also occurs if I try just to copy a message from a local folder to the Gmail imap folders. I'm using TB 91.1.2 on MacOS 10.13.6 (High Sierra) running on a Mid 2010 27" iMac.

All Replies (1)

more options

what makes you think gmail will be happy accepting mail for another address? Have you included the address in your gmail (web site) settings?