This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox cannot find VC Runtime140_1.dll

  • 2 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur morgenthaler

more options

Firefox install fails because it cannot find VC Runtime140_1.dll I downloaded the dll but Firefox can't find it. Where should I put this .dll? The bulk of the program installs but it can't search on line.

This is a new Win 10 machine. I've updated and ran DISM.exe /Online /Cleanup-image /Restorehealth then uninstalled Firefox, put the VCRuntime file in the Win Sys 32 drivers folder, restarted and reloaded Firefox. Still no love.

I'm at the end of the road...what next?

Firefox install fails because it cannot find VC Runtime140_1.dll I downloaded the dll but Firefox can't find it. Where should I put this .dll? The bulk of the program installs but it can't search on line. This is a new Win 10 machine. I've updated and ran DISM.exe /Online /Cleanup-image /Restorehealth then uninstalled Firefox, put the VCRuntime file in the Win Sys 32 drivers folder, restarted and reloaded Firefox. Still no love. I'm at the end of the road...what next?

Gekose oplossing

  1. Enter this link: https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
  2. From the section Visual Studio 2015, 2017 and 2019 download the following executable file: vc_redist.x64.exe
  3. Install this file
  4. Restart the computer and run Firefox
Lees dié antwoord in konteks 👍 1

All Replies (2)

more options

Gekose oplossing

  1. Enter this link: https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
  2. From the section Visual Studio 2015, 2017 and 2019 download the following executable file: vc_redist.x64.exe
  3. Install this file
  4. Restart the computer and run Firefox
more options

Thank you for your quick and excellent reply; it worked like a champ! A thousand thanks!