Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Dropdown menus won't stay open in Firefox (macOS)

  • 1 antwoord
  • 1 het hierdie probleem
  • 10 views
  • Laaste antwoord deur FredMcD

more options

Hi

I'm using Firefox 94.0.1 (64-bit) on macOS Big Sur.

I have noticed that when I click on website dropdown menus (a good example here: https://www.globalsqa.com/demo-site/select-dropdown-menu/), the menu often immediately closes, before I am able to select an option in the menu. I initially thought my mouse was the issue, but it happens even if I use a different mouse.

It happens perhaps 25% of all times I click on a dropdown menu like the one on the site mentioned above. The issue only seems to happen on Mac, it works fine on the Windows version.

I have tried in other browsers on the same Mac, where I do not have this issue.

Have tried Firefox safe mode, using another mouse, and reinstalling Firefox, but not luck in resolving the issue.

EDIT:

I did some more testing -- looks like the issue only happens when using Logitech mice. I tried 3 different ones, all have the same issue.

The moment I tried another brand mouse, the issue goes away.

I guess the Firefox app on Mac may think I am double-clicking instead of doing a single click when using the Logitech mice.

Is there any way in changing clicking behavior / recognition of clicks in Firefox? The issue does not occur in other apps on the same Mac.

Hi I'm using Firefox 94.0.1 (64-bit) on macOS Big Sur. I have noticed that when I click on website dropdown menus (a good example here: https://www.globalsqa.com/demo-site/select-dropdown-menu/), the menu often immediately closes, before I am able to select an option in the menu. I initially thought my mouse was the issue, but it happens even if I use a different mouse. It happens perhaps 25% of all times I click on a dropdown menu like the one on the site mentioned above. The issue only seems to happen on Mac, it works fine on the Windows version. I have tried in other browsers on the same Mac, where I do not have this issue. Have tried Firefox safe mode, using another mouse, and reinstalling Firefox, but not luck in resolving the issue. '''EDIT:''' I did some more testing -- looks like the issue only happens when using Logitech mice. I tried 3 different ones, all have the same issue. The moment I tried another brand mouse, the issue goes away. I guess the Firefox app on Mac may think I am double-clicking instead of doing a single click when using the Logitech mice. Is there any way in changing clicking behavior / recognition of clicks in Firefox? The issue does not occur in other apps on the same Mac.

Gewysig op deur user4188872

All Replies (1)

more options

Is this with all websites/pages, some, a few?


Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.