This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Collections - Android - Samsung Galaxy Note 10+ - Gone. Can they be recovered?

  • 1 antwoord
  • 1 het hierdie probleem
  • 7 views
  • Laaste antwoord deur Paul

more options

I read through a previous thread about this topic and suspect I already know the bad news. Is it true that there is no recovery option for Collections. Was I foolish to trust that an important feature such as Collections does not have a back up plan? I saved a ton of important information to Collections on my Note 10+. I just finished a warranty claim with T-Mobile. When I logged into Firefox on my new phone, the Collections did not sync. Is this another example of why users walk away from Firefox? I hope not. Thoughts?

I read through a previous thread about this topic and suspect I already know the bad news. Is it true that there is no recovery option for Collections. Was I foolish to trust that an important feature such as Collections does not have a back up plan? I saved a ton of important information to Collections on my Note 10+. I just finished a warranty claim with T-Mobile. When I logged into Firefox on my new phone, the Collections did not sync. Is this another example of why users walk away from Firefox? I hope not. Thoughts?

All Replies (1)

more options

Hi

It is currently not possible to sync Collections to another device with Firefox Sync, but this is something we may look to include in a future update.