This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Update 91.3.0 - hangs at "Checking mail server capabilities"

  • 3 antwoorde
  • 2 hierdie probleem
  • 1 view
  • Laaste antwoord deur Jan

azheavychevy
azheavychevy
more options

As soon as I updated to 91.3.0, Thunderbird now hangs at "Checking mail server capabilities" and I get the dancing dot in my "Inbox" tab. I can access my email using the web mail and Samsung email on my phone.

Updated to 91.3.1 and no change. "security.tls.version.min" has been set to 1

Any other suggestions?

As soon as I updated to 91.3.0, Thunderbird now hangs at "Checking mail server capabilities" and I get the dancing dot in my "Inbox" tab. I can access my email using the web mail and Samsung email on my phone. Updated to 91.3.1 and no change. "security.tls.version.min" has been set to 1 Any other suggestions?

All Replies (3)

Jan
Jan
more options

I ran in this error on Fedora on Thunderbird 91.7.0 two days ago. I have multiple mail accounts. Some mail accounts have this issue, some not. I think that it is related to certificates. After that I deleted the certificate of a working mail account, this account also started having this problem.

I tried to find errors etc. in the console, but could not find anything that seemed related to this issue. I also tried the "security.tls.version.min" setting, but also for me it did not fix the issue.

So, also I'm asking for any suggestions.

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Jan's issue is noted at https://support.mozilla.org/en-US/questions/1357919

Jan
Jan
more options

Wayne Mery said
Jan's issue is noted at https://support.mozilla.org/en-US/questions/1357919

I think you meant to write: https://bugzilla.mozilla.org/show_bug.cgi?id=1764770