This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

my icloud account

  • 2 antwoorde
  • 1 het hierdie probleem
  • 12 views
  • Laaste antwoord deur Matt

tim167
tim167
more options

bold text Your Case ID: 101551886546 My icloud accout tim.rookley@icloud.com has stopped working. It does not recognise the password. I have spoken to Apple but they say the problem is with Thunderbird as the login and password work fine on iCloud

'''bold text''' Your Case ID: 101551886546 My icloud accout tim.rookley@icloud.com has stopped working. It does not recognise the password. I have spoken to Apple but they say the problem is with Thunderbird as the login and password work fine on iCloud
Aangehegde skermkiekies

All Replies (2)

tim167
tim167 Vraag-eienaar
more options

I've just discovered that Apple now need a app-specific password for Thunderbird or similar third party programmes. See https://support.apple.com/en-us/HT204397

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Good how you contacted Apple support and they forgot to tell the the relevant part. Another corporate that is just not delivering support.