This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

after nightly update, yesterday all was fine, i shut of laptop, and power it up not even 24hrs later, and now nightly is giving me a "PROIFLE is lost, damaged, incomplete, or cant be loaded or found" error, t

  • 1 antwoord
  • 1 het hierdie probleem
  • 5 views
  • Laaste antwoord deur FredMcD

more options

airbook mac os monterey, firefox, beta, nightly, all have same issue, when restarting ff browser any of them, either due to an update, or a crash, i keep getting (sorry were having trouble restoring session) this has gone on for i think a year, Second Issue that just occured minutes ago, NIghtly, I Have been using nightly with out really any issue on this airbook running monterey, Last night? or today whenever the NEW nightly update came out, i updated like i always do, and no problems, so i shut down my airbook, and then upon starting it up today, i tried to open Nightly and i keep getting (nightly profile is damaged or incomplete or cant be found,  ?????? it was there less than 24 hours ago.?

airbook mac os monterey, firefox, beta, nightly, all have same issue, when restarting ff browser any of them, either due to an update, or a crash, i keep getting (sorry were having trouble restoring session) this has gone on for i think a year, Second Issue that just occured minutes ago, NIghtly, I Have been using nightly with out really any issue on this airbook running monterey, Last night? or today whenever the NEW nightly update came out, i updated like i always do, and no problems, so i shut down my airbook, and then upon starting it up today, i tried to open Nightly and i keep getting (nightly profile is damaged or incomplete or cant be found, ?????? it was there less than 24 hours ago.?

All Replies (1)

more options

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar. How many profiles are listed? How many should be there? Also, open the profile folder in your file explorer.


https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update