This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Automatic deletion of messages from the recycle bin after 30 days

  • 1 antwoord
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur sfhowes

neera301
neera301
more options

Hi,

I have problem. Automatic deletion of messages from the recycle bin after 30 days. the settings show that you should not delete messages. What could be causing this?

Hi, I have problem. Automatic deletion of messages from the recycle bin after 30 days. the settings show that you should not delete messages. What could be causing this?

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

The mail provider might have a retention policy that overrides the one set in TB. Emptying the Trash after 30 days is fairly common. Create a separate folder for deleted messages you want to keep for more than 30 days, if you can't change the provider's setting.