This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Changing text encoding to Western

  • 1 antwoord
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur sfhowes

bgm1
bgm1
more options

I am in a email distribution group. My reply emails to that group cause mysterious "AAAA"s periodically in my emails. The issue was fixed previously by changing my text encoding to "Western". Now with Thunderbird 91, I don't know how to do that. I saw other threads that directed the user to enable an add-on that opened that text encoding menu under the view tab, but when I do that, all of the options are grayed out (unavailable).

How can I change my text encoding to Western in Thunderbird 91?

I am in a email distribution group. My reply emails to that group cause mysterious "AAAA"s periodically in my emails. The issue was fixed previously by changing my text encoding to "Western". Now with Thunderbird 91, I don't know how to do that. I saw other threads that directed the user to enable an add-on that opened that text encoding menu under the view tab, but when I do that, all of the options are grayed out (unavailable). How can I change my text encoding to Western in Thunderbird 91?
Aangehegde skermkiekies

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

The add-on's options are greyed out as of TB 91.4 due to the removal of certain functions:

About this Add-on

Currently, the only option is to use the (fixed) View/Repair Text Encoding menu.

The add-on was able to correct the encoding in received messages, but you say the issue was with your replies. Unwanted characters in sent mail has been linked in the past to certain smtp servers, especially ones based on Yahoo mail (AOL, Rogers, AT&T, Frontier etc.).