This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Pop-ups blocked despite 'Block pop-up windows' box being unchecked

  • 1 antwoord
  • 1 het hierdie probleem
  • 8 views
  • Laaste antwoord deur FredMcD

more options

I'm working on a Mac with Catalina operating system, Firefox 95.0.2. I have made sure the block pop-up windows box in the Firefox settings is unchecked and that is remains unchecked. But pop-ups are still being blocked. Can anyone help me solve this?

I'm working on a Mac with Catalina operating system, Firefox 95.0.2. I have made sure the block pop-up windows box in the Firefox settings is unchecked and that is remains unchecked. But pop-ups are still being blocked. Can anyone help me solve this?

All Replies (1)

more options

Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.