Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

email incoming server

  • 1 antwoord
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur AgnesRM

more options

I have Spectrum Web mail which forwards my enail to my Thunderbird account. Suddenly, I haven't been receiving any email.. I could send out emails but couldn't receive them. I noticed that most of my incoming email were going into Spectrum's "SPAM" folder. Spectrum told me to check my incoming server to see if it showed 993. I can't locate Thunderbird's incoming server. I don't know what to do now?

I have Spectrum Web mail which forwards my enail to my Thunderbird account. Suddenly, I haven't been receiving any email.. I could send out emails but couldn't receive them. I noticed that most of my incoming email were going into Spectrum's "SPAM" folder. Spectrum told me to check my incoming server to see if it showed 993. I can't locate Thunderbird's incoming server. I don't know what to do now?

All Replies (1)

more options

This question links to useful settings information for Spectrum accounts https://www.spectrum.net/support/internet/mobile-email-setup - there are several servers This page shows how to get to the Account settings - Tools - Accounts - https://support.mozilla.org/en-US/kb/configuration-options-accounts In that page look at the section for Advanced IMAP settings. Check whether the Port in your settings says 993.