This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I lost all my tabs

  • 7 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur FredMcD

more options

So my browser pages weren't loading so I went to my windows 10 settings app and went to "Apps" and then I clicked on FireFox to uninstall it but it gave me an option to "Refresh" it and so I did that and it fixed the issue I was having but ALL my tabs are gone and I NEED them back. Please tell me there's a way to get them back. I think I even had important ones to. ;-; ;'(

So my browser pages weren't loading so I went to my windows 10 settings app and went to "Apps" and then I clicked on FireFox to uninstall it but it gave me an option to "Refresh" it and so I did that and it fixed the issue I was having but ALL my tabs are gone and I NEED them back. Please tell me there's a way to get them back. I think I even had important ones to. ;-; ;'(

All Replies (7)

more options

You might find some in your browsing history and in recently closed tabs, but sites that you haven't visited in a while will be further down. Other than that i don't know. Also keeping a lot of tabs open is gernerally not a good idea. In the future try bookmarking the sites you don't want to lose by CTRL + D, you can even add all curennt tabs in one bookmark folder using CTRL + SHIFT + D. There are also plugins you can download that back up your tabs periodically.

more options

Also I got a folder on my desktop called "Old Firefox Data" and I messed with it and now my data in it I can't seem to find. I am really thinking I lost everything and I.. don't know what to do ;-;

more options

Refreshing Firefox {web link} is a LAST RESORT ! !

Refreshing Firefox -- easily fix most problems

If you're having problems with Firefox, refreshing it can help. The refresh feature fixes many issues by restoring Firefox to its factory default state while saving your essential information like bookmarks and open tabs. Everything else, like user settings and add-ons, are removed. Note: Refresh saves your old profile to the desktop in a folder called Old Firefox.


Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible


https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update

more options

Yea I saw the "Old Firefox Data" folder on my desktop but I messed with it and now it's gone ;'(

more options

Messed with it how? If you only deleted it, check in the Recycle Bin.

more options

Like I moved it's files or made the path for the profiles be that folder and I think when I deleted the profiles on the website the folder got deleted. All I know is that I don't see it anywhere :'(

more options

I called for more help.