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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

After upgrading to windows 11, Cant sync everything seems to be lost.

ptd.andersson
ptd.andersson
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I made a clean install of win 11 , formated the drive and started fresh, when i first tried to login to firefox for sync, I had to reset my password when I managed to login, everything was gone, no bookmarks, no passwords. this is extreamly bad for me.

Is there anyway to recover this data from you ?

Or should I just simply migrate to edge or google so this wont happen again. I dont want to migrate, I like firefox. But I dont like losing all my stuff.

I made a clean install of win 11 , formated the drive and started fresh, when i first tried to login to firefox for sync, I had to reset my password when I managed to login, everything was gone, no bookmarks, no passwords. this is extreamly bad for me. Is there anyway to recover this data from you ? Or should I just simply migrate to edge or google so this wont happen again. I dont want to migrate, I like firefox. But I dont like losing all my stuff.

All Replies (2)

FredMcD
FredMcD
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ptd.andersson said
. . . . when i first tried to login to firefox for sync, I had to reset my password

Resetting the sync password, or changing its e-mail will remove all data from the servers. The username and password are used to create the encryption.

This is a security feature. https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information

  • I've lost my Firefox Sync account information - What to do
  • I’ve forgotten, or don't have access to, my Firefox Account email address

Note: Only the data on the servers is cleared. The profile data is not changed or removed.

ptd.andersson
ptd.andersson Vraag-eienaar
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I have loged into to my account. Tjat is not The problem. Whenever I tried to sync, nothing happened except Firefox is acting like everything is normal.

The sync spins and no error acurs, still no data. I found out that i had imported The datat to Chrome slme time ago and that solved most of The problems but there is still much missing that i Will have to redo.