This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox Sync is not working.

  • 1 antwoord
  • 1 het hierdie probleem
  • 17 views
  • Laaste antwoord deur jonzn4SUSE

javaid.salman
javaid.salman
more options

I installed a new Windows on SSD drive, downloaded Firefox and signed into my account. I tried to sync my account and its been a month now and even after deleting, refreshing and reinstalling the Firefox, the sync has not worked. I have tons of data on my Firefox account so I will be enormously grateful if someone can help.

I have tried to press sync multiple times in settings panel of the Firefox and also checked about:config/sync logs.

I installed a new Windows on SSD drive, downloaded Firefox and signed into my account. I tried to sync my account and its been a month now and even after deleting, refreshing and reinstalling the Firefox, the sync has not worked. I have tons of data on my Firefox account so I will be enormously grateful if someone can help. I have tried to press sync multiple times in settings panel of the Firefox and also checked about:config/sync logs.

All Replies (1)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

It sounds like you're under the impression that Sync is backing up your data. https://support.mozilla.org/en-US/kb/how-do-i-set-sync-my-computer

Sync allows you to sync your Firefox data between different computers and versions of Firefox. What happened to your old data? Is it on another drive? If you are currently signed into your Firefox account with nothing, that's what will sync. Nothing.

Gewysig op deur jonzn4SUSE