This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Shared Windows / Ubuntu profile: Folder display differences...

  • 1 antwoord
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur Matt

Ubuntourist
Ubuntourist
more options

I'm helping a user who has a dual-boot Windows / Ubuntu 20.04 LTS system.

The Thunderbird profile is in a shared partition. So, both Thunderbird applications are using the same profile.

He only has one mail account and he has set Thunderbird to use POP3 on the account.

On Windows, he sees only the local folders -- which is what he prefers. On Ubuntu, he sees both the remote and local folders, and being a bit older, is confused by and dislikes having two Inboxes, two Sent folders, etc.

Given that it's the same profile for both, is there a way to resolve the issue?

Thanks!

I'm helping a user who has a dual-boot Windows / Ubuntu 20.04 LTS system. The Thunderbird profile is in a shared partition. So, both Thunderbird applications are using the same profile. He only has one mail account and he has set Thunderbird to use POP3 on the account. On Windows, he sees only the local folders -- which is what he prefers. On Ubuntu, he sees both the remote and local folders, and being a bit older, is confused by and dislikes having two Inboxes, two Sent folders, etc. Given that it's the same profile for both, is there a way to resolve the issue? Thanks!

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

I suggest you actually confirm the same profile is in use. in troubleshooting information on the help menu click on the show profile button and examine that the file manager that opens is actually pointing to the same profile folder. I think perhaps they are not.