This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Outbound Email Issue using Thunderbird

  • 3 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur david

zbopunlimited
zbopunlimited
more options

I can't send out any emails all of a sudden. I'm getting the following error message: "Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) smtpauth.earthlink.net failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again."

Please advise.

Jaime Ziadie [phone# removed from public] [email removed from public]

I can't send out any emails all of a sudden. I'm getting the following error message: "Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) smtpauth.earthlink.net failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again." Please advise. Jaime Ziadie [phone# removed from public] [email removed from public]

Gewysig op deur James

Gekose oplossing

If nothing has changed, my first suggestion is to contact Earthlink to see of policies have changed or whether they are having a problem.

Lees dié antwoord in konteks 👍 0

All Replies (3)

david
david
  • Top 10 Contributor
more options

Gekose oplossing

If nothing has changed, my first suggestion is to contact Earthlink to see of policies have changed or whether they are having a problem.

dogman6@uplink.net
dogman6@uplink.net
more options

Same problem started last night. Earthlink support says it's nothing on their end and I can still send from Earthlink webmail but I have used Thunderbird for years and now it suddenly doesn't send emails.

Gewysig op deur dogman6@uplink.net

david
david
  • Top 10 Contributor
more options

Please post your smtp server settings screenshot and the explicit error message you are receiving. Thanks.